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¾ç¾ß±â ( Yang Ya-Ki ) - È£³²´ëÇб³ °£È£Çаú
À¯Çý¼÷ ( You Hye-Sook ) - È£³²´ëÇб³ °£È£Çаú
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Abstract
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To determine the mediating as well as moderating effect on both the emotional labor and burnout of professional self-concept perspective organ transplantation coordinators (OTC)".
Method: A self-report questionnaire was collected from 86 OTCs nationwide. The data were analyzed using t-test, ANOVA, Scheffe¡¯ test, Pearson" Correlation Coefficients, AMOS 20.0, and multiple regression.
Results: For effects of professional self-concept on emotional labor and burnout, higher emotional labor was related to higher burnout. When professional self-concept was mediated, emotional labor had a greater effect on burnout however, a partial mediating effect was detected. From the regression analysis with the independent variables of emotional labor (A) and professional self-concept (B), adding relation of both variables (A¡¿B) increased the explained variance to 56.3% (p<.05). It was confirmed that professional self-concept had a moderating effect on emotional labor and burnout.
Conclusion: The results of this study indicate that, when professional self-concept was mediated emotional labor of an OTC decreased, and burnout decreased when professional self-concept was high. Also, by controlling professional self-concept, emotional labor and burnout decreased. Therefore, it¡¯s necessary to map out the environment and develop strategies to reduce emotional labor and burnout in organ transplantation coordinators.
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KeyWords
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Àå±âÀ̽Ä, °¨Á¤, ¼ÒÁø, Àü¹®Á÷ Àھư³³ä
Organ Transplantation, Emotions, Burnout, Professional Self-concept
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µîÀçÀú³Î Á¤º¸
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